A week ago I thought that I’d kill 2 birds with one stone, visit my Niece’s graduation party, but first stop by the dealership to have them clear out the Blinkin-wrench from the display from my 600mi oil change. All was good on the way from Duluth, MN to Lakeville, MN, mostly using cruise control on the long highway stretches. It was stop and go traffic through St. Paul and after I passed the downtown area I was able to set cruise again. I pulled off on my exit to the dealer and a lady changed lanes where I was and had to hit the brakes hard, and honk of course. All the ABS and traction control, engine lights came on.. I rode the couple blocks to the dealer and looked at the bike, the rear caliper blew out! It must have been seized for an extended amount of time since the rotor was tinged blue from heat. Luckily I was at the dealer so they can fix it under warranty (which is another story..) but I had to find my way home (200mi) and to the graduation party for my Niece (30mi) My brother picked me up to make the party for a few minutes, and my other brother brought me to the airport so I could catch a bus back to Duluth. My bike sits at the dealer awaiting parts from across the pond, once it’s fixed I’ll have to take a day to drive down with my trailer and pick it up. It was left with the dealer on 6/14…
Bad luck mate. Hope you get your bike fixed quickly.
Glad it’s getting sorted. Shame it’s happened but it could have been worse from the sounds of it.
On the positive side the bike will feel like a rocket now (without the back brake dragging) and your MPG will go up..!
2.5 weeks now in the shop with only insulting service. Motoprimo in Lakeville,MN US. I called them after 1 week and was told that Triumph would cover all the costs under warranty, but the repair tech berated me on how it was all my fault.. I’m definitely not a new rider.. complained to his boss and got “Things happen and people have thought and opinions. Perhaps they were suggesting you dragged your boot but did so in an insulting manner. The talent pool is very shallow on planet earth these days and again, we apologize your experience.” Direct copy from his email..
Anyway, I sent a follow up mail today and hope they have it fixed this week. Prime riding weather the next couple months. To put a new caliper, pads, disc, and bleed the brakes should only take a couple hours on the outside.. I have all the tools to do it myself, and have done similar.. Too bad I have to wait on these yahoos..
Picked up the Tiger last Thursday and all is well again. While all the repairs were done under warranty, Motoprimo still charged me $50 to clear the blinking wrench from my 600mi oil change, a little insult to injury.. I ordered a OBDLinkLX and downloaded Tune ECU so I shouldn’t have to depend on a dealer to clear faults in the future.
That’s a bit cheeky, methinks.
Which dealer did your 600 mile oil change?
I changed my own oil..
In that case, I think it was reasonable to charge for clearing the wrench symbol.
I’m not sure, it’s a 340 mile round trip and time to the nearest authorized service center that would be able to clear out the wrench and change my oil. I think that you shouldn’t have to pay to do simple maintenance as long as you keep a good records. I did however purchase a Bluetooth OBDLinkLX for $90, and I will get a license for Tune ECU closer to when I have to clear a wrench in the future, It should pay for itself in 6 months. Basic fluid maintenance, oil, clutch, brakes, antifreeze, that need to be replaced on a regular basis should be user friendly and easy. I plan on doing these maintenance intervals myself since as it looks to be pretty straight forward and have done so with all the bikes I have owned throughout my life. Thanks for the comment, and people that have not worked extensively on motorcycles should bring it to an authorized repair shop. Hopefully it will be around the corner for them.