I think ive posted this beforehand but i had a puncture on the busa in the Swiss alps and the service i had from mrs nash was excellent.
A low loader Picked up the bike, but as it was a Sunday, they took it to a lock up to take to the nearest bike shop on Monday morning.
They paid for the hotel room and even paid for food for the 3 of us in the group for the Sunday evening. As long as we didn’t take the mick.
I was at breakfast at the hotel and saw my bike being taken off to the shop whilst looking out of the window.
All i paid for was a new tyre. I submitted receipts and all paid with no quibbles.
Apart from a dabble with mce insurance, (never again), been with carole Nash since.
Sure, cheaper about (not by much tbh) but I’ve absolutely no issues about them. As i get older, my insurance is getting cheaper (53, speed rs 1050) £180 fully comp.
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I’ve been with Carole Nash for the past couple of years. Fortunately I’ve never had to make a claim but it’s good to know they respond well if the need arises 
Price wise they seem fairly competitive and they set up a multi bike policy for me when I added the Tiger to the Speed Triple.
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Excellent news, I’ve been with them for years and often wondered about their included breakdown cover especially when travelling in Europe. Many years ago I had the same problem as you in the swiss alps, again it was a sunday, ended up in a hotel for the night with the tyre repaired the following day. In those days I used AA european cover, they were good and covered it all as well.
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